Terms of Service

1. Agreement

These terms, which include an end user license agreement, are an agreement between you and Lightning Studio LLC ("we", "us"), the maker of Camstead. They cover the Camstead app, the Camstead hub and Camstead's cloud services (together, "Camstead"). By using Camstead you accept them. If you don't agree, don't use Camstead.

2. What Camstead is

Camstead lets you view and control your own cameras. A hub you run at home talks to your cameras; the app talks to your hub. Optional cloud services help your phone reach your hub from away and deliver alerts. Our Privacy Policy explains how data is handled.

3. Not an alarm or emergency service

Camstead is not a professional monitoring service, an alarm system or a replacement for emergency services. Alerts, live video and recordings depend on your cameras, your hub, your networks and services outside our control, and can be late, missed or interrupted. Don't rely on Camstead where a missed alert could put people or property at risk. In an emergency, call your local emergency number.

4. Your cameras, your recordings and the law

Your video, audio, snapshots and recordings are yours. They stay on your hub and in the storage you choose, and we don't receive them or claim any rights to them.

You may only connect cameras you own or are allowed to use. You're responsible for where your cameras point and for following the laws that apply to recording video and audio, including telling people or getting their consent where the law requires it. Don't use Camstead to watch people without their knowledge where that's unlawful.

5. Eligibility and accounts

You must be old enough to agree to these terms where you live, and at least 13. You can use Camstead at home without an account. If you make one, keep your sign-in secure; you're responsible for activity on it. People you share cameras with use them under these terms too.

6. Fair use of the cloud services

Don't misuse Camstead's cloud: no attacking or overloading it, getting around its limits, or using it for anything unlawful. Each home gets a free monthly allowance of relayed data, described in the app. We may change limits, and may suspend use that abuses the service.

7. Paid features

Camstead's core features are free. If we offer optional paid features, their price and terms will be shown before you buy. Purchases through an app store follow that store's billing and refund rules.

8. License and software

We give you a personal, non-transferable, non-exclusive license to use the Camstead app on devices you own or control, and, for the app from Apple's App Store, as the App Store's Usage Rules allow. You may not copy, modify, reverse engineer or redistribute the app except where the law allows it. Parts of Camstead, such as the hub, may be offered under an open-source license; for those parts, that license governs. The app lists the third-party software it includes. The Camstead name and logo belong to Lightning Studio LLC.

9. Compatibility

Camstead works with many cameras, but camera makers change their firmware and networks differ. We don't promise that a particular camera, firmware version, router or network will work, or keep working.

10. Changes and ending the service

We may change, add or remove features. We may suspend or end your access if you break these terms. You can stop using Camstead and delete your account at any time. Your hub keeps working on your home network without our cloud services.

11. Disclaimer

Camstead is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows.

12. Limitation of liability

To the extent the law allows, Lightning Studio LLC isn't liable for indirect, incidental, special or consequential damages, or for loss, theft or damage that Camstead failed to detect, record or alert you about. Our total liability for any claim is limited to the amount you paid us for Camstead in the 12 months before the claim, or USD 50 if you paid nothing. Some places don't allow these limits, so they may not apply to you.

13. Apps from Apple's App Store

If you got the app from Apple's App Store:

• This agreement is between you and Lightning Studio LLC, not Apple. We, not Apple, are solely responsible for the app and its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet a warranty that applies, you may notify Apple, and Apple will refund the price you paid for it, if any. Apple has no other warranty obligation for the app, to the extent the law allows.
• We, not Apple, are responsible for any claims about the app, including product liability, legal or regulatory requirements, consumer protection, and claims that the app infringes someone's intellectual property.
• You confirm you aren't in a country under a U.S. Government embargo or designated as supporting terrorism, and aren't on a U.S. Government list of prohibited or restricted parties.
• You must follow the terms of third parties you use with the app, such as your mobile carrier.
• Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.

14. Changes to these terms

We may update these terms and will change the date at the top. For important changes, we'll tell you in the app. Continuing to use Camstead after a change means you accept it.

15. General

These terms and our Privacy Policy are the whole agreement between you and us about Camstead. If a part of these terms can't be enforced, the rest still applies. Not enforcing a part of these terms doesn't waive it.

16. Contact

Lightning Studio LLC, support@mycamstead.com.